Last updated 6/20/2018
This document will explain how we collect and use information about users that interact with us via our website and other third-party services we may use and how you can contact us if you have questions about our online services. You may also contact us if you wish to update your contact details or unsubscribe.
When you use our online services, you are contracting with Rocky Mountain Upholstery. If you live outside the United States Rocky Mountain Upholstery is your data controller. By using our online services, you are consenting to our collection, retention, disclosure, and use of your information.
We collect and use the information to deliver our service to you which takes your interest and preferences into account. This information is used for legitimate business needs and interests. We do not sell or share your information with anyone other than what is necessary to run our business and provide the best products and service to you.
It is our goal to collect information to deliver services in your interest.
2 Types of information we collect.
We collect information that identifies you and includes your name, home address, telephone number, email address.
Payment information such as credit card information is collected by a third party paywalls that we use to process payment of services requested, such as membership, both monthly, annual, and hands-on workshops. At present we use WePay and or PayPal depending on your preference. We do not have access to your credit card numbers.
We also see information that relates to you but does not identify you such as information about your internet connection, equipment you use to access our video tutorials and other services, along with information about your usage of our services.
The main categories of information we collect about you include (but are not limited to) the following.
Contact/Registration information. Example, your name, phone number, email address, and home address.
Information that you provide on our message board and user forum.
The information you post on our message board or community forum is public and can be seen by other members.
Information you post on social networks including (but not limited to) networks such as Facebook, Instagram, Linkedin, Twitter, Youtube, Google, and Amazon if you happen to buy any products from them using one of our affiliate links. If you visit our online service on a device that you also use connect to social networks or if you interact with us through a social media function such as a plugin like a Facebook Like button then you may be permitting us to having access to some of your information from your Facebook profile, photos, friends list, age, gender, location, birthday, and other people ore sites you follow.
If you don’t want a social network to share information about you with us, you will need to review the privacy settings of the applicable network before you visit our site or use our online services.
Information about your video viewing behavior of our online tutorials. Content viewed, length of time viewed, in video advertisements or offers you may have clicked on, etc..
3 How we collect your information
We collect information directly from you when you provide it to us through a request you made for products or services from us. We may also collect information from you when you respond to surveys or interact with us by other means. Information could also be provided to us by others using your device while you are still logged in.
Cookies and Google Analytics are also used to aid us in making decisions about what type of information you are looking for, from us.
4 How we use your information
Provide the online services you have requested;
Enter you in promotions when requested;
Respond to your requests, inquiries, and comments;
Provide technical support for our online services;
Protect the safety of users and others on our online services;
Enforce the online service’s terms of service;
Understand how our online services are used so we can improve them and the service we provide you;
Send you information about our products, services, and promotions relating to us;
Send you service-related announcements and messages;
5 How we share your information
Your information may be shared with Rocky Mountain Upholstery affiliates and used to help us tailor our services, advertising and products to you. These affiliates may be service providers that we retain to perform analytics, hosting websites, fulfilling transactions, maintaining databases, processing payments, providing technology services and platforms. These parties are only given the personal information or other information they need to perform their functions and can only use and disclose that information as is necessary to perform services on our behalf, or to comply with legal requirements.
In addition, we may disclose your personal information to law enforcement agencies to;
Protect our legal rights and safety and that of our affiliates, employees, contractors and other individuals.
Protect against fraud or other illegal activity along with risk management.
Enforce applicable terms of service.
We do not knowingly collect information from children under the age of 13. We encourage parents and guardians to monitor their children online and familiarize themselves with services their children are attempting to use.
7 How we protect your information
We maintain procedural, technical, and physical safeguards for our online services to help protect against loss, misuse, unauthorized access, disclosure, and alteration of personal information that you provide through our online services. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop, and improve our online services.
Unfortunately, no transmission of data is guaranteed to be completely safe and secure. It may be possible for parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore any transmission of personal information to us is made at your own risk.
If you believe that your interactions with us are no longer secure, please contact us by using the contact details below.
Usernames and Passwords
It is important that you protect your username and password to your account and that you notify us immediately of any unauthorized use of your account. Do not share your password or account details with anyone else.
8 Your Rights And Choices
Communication preferences and Opt-outs
If you have subscribed to one or more of our email newsletters or are receiving them from us and you do not want them anymore, you can unsubscribe. Select the unsubscribe link at the bottom of any message or email, or use the contact details below to request that you be unsubscribed.
You cannot unsubscribe from service-related messages. (For instance, if you are a current paying member.)
Access And Correction
In addition to the functionality provided to you via our online services (such as user account setting for registered users), we are legally required we provide online visitors with access to their personal information and the ability to review, update and correct it.
We will take reasonable steps to verify your identities, such as requiring a password and user ID, and possibly a personal photo ID before granting access to your personal information. Contact [email protected]
Data Retention And Deletion
We will retain your data for as long as you use our online services and for a reasonable time afterward. If you would like to modify, update, or delete the data that you provided via our online services please use the settings on our online service or contact us at [email protected] We will respond in a reasonable time.
Please note that some or all of your data may be required in order for our online services to function correctly and we may be bound by law to retain certain information.
9 Where Your Information Will Be Used
Rocky Mountain Upholstery is based in the United States and may from time to time transfer your information to other countries to make it accessible to our affiliates and third-party service providers in order to make our service deliverable to you.
If you are located outside the United States, please be aware that information we collect, including any personal information that you provide, may be transferred to, processed, stored, and used in the United States.
10 Cookies And Other Technologies
Strictly necessary Cookies
Analytic And Performance Related Cookies
Functionality Related Cookies
Targeting Related Cookies
Your use of our service indicates your consent to our use of these types of cookies.
11 Links To Other Online Services
Our online services may contain links to third party websites or services for your convenience. If you use links we provide you may be taken off our site and see that you have entered a new site. When you enter these sites be aware that these sites may collect information in accordance with their privacy policies.
Rocky Mountain Upholstery has no control over the information you provide to these third-party sites. You should always read and understand the privacy policies of any website you assess in order to understand their policies and how they will use your information.
13 Contact Us